📝 Summary

I build AI automation systems that eliminate manual work in sales, support, and operations.

10+ years running real businesses across EU markets — service center, spare parts supply, cross-border logistics. I came from the problem itself. That means I understand what needs fixing before you finish explaining it.

I connect AI, no-code tools, and APIs into workflows that run 24/7 without a human in the loop.

Typical outcomes: 85-100% reduction in manual processing time Instant response instead of hours Full audit trail with zero extra effort

I work with: E-commerce brands, marketing agencies, and B2B service businesses growing faster than their operations can handle.


🔧 Stack

Automation n8n · Make AI & LLM Claude · OpenAI GPT · Whisper · AssemblyAI Voice AI Happ.tools · SIP · Zadarma CRM & Marketing HubSpot · Zoho CRM · KeyCRM · Klaviyo · Pipedrive Channels & Notifications Telegram · Slack · Gmail Google Workspace Sheets · Drive · Docs · Calendar Custom integrations built via REST API, Python, and JavaScript where needed


📂 Cases

AI Email Support System #01

Client: Hush - premium bag e-commerce Built with: n8n · GPT-4o-mini · Gmail · Google Sheets · Telegram Problem: Owner handling 15-30 emails/day manually - 2-4 hrs/day, legal threats buried in queue with no triage. Solution: 4-workflow system classifies priority P1-P4, auto-replies to routine emails, fires instant Telegram alert for legal/fraud cases. Result: Support time cut from 4 hrs to 20 min/day. P1 alerts instant. P3 replies in 30 seconds.

AI Voice Sales Qualifier #02

Client: GrowthLab - B2B performance marketing agency Built with: n8n · Happ.tools · Claude Sonnet · Zoho CRM · Telegram Problem: Managers spent 20 min qualifying each lead manually - 75% were non-target, response took hours. Solution: AI voice agent calls every new lead in under 2 minutes, runs BANT scoring 0-100, updates CRM automatically. Weekly CEO forecast delivered to Telegram. Result: Qualification time down 90%. Lead capacity up 10x with the same team. Full pipeline visibility automated.

Call QA & Retention Automation #03

Client: Hush - premium bag e-commerce Built with: n8n · Whisper · GPT-5-mini · Google Drive · Slack · Telegram Problem: 0% of customer calls reviewed - no QA, no coaching, no recovery when calls went badly. Solution: Every call auto-transcribed, scored across 8 criteria. Bad call triggers AI retention email draft >> manager approves in Telegram with one tap. Result: 100% call coverage with zero manual effort. Bad calls detected in under 1 hour. Manager response under 5 minutes.

SmartOrder - Order Automation for HoReCa #05

Client: Kitchen & Bar - restaurant & bar venue Built with: n8n · Claude Haiku · Supabase · Telegram Bot API · Vercel Problem: Staff submitted orders via WhatsApp and paper notes across 2 departments - manager consolidated everything manually before sending to 4 suppliers. Solution: Staff enter free-text orders in a web terminal. Claude Haiku parses items, matches suppliers, detects duplicates. Manager gets a Telegram digest - one tap dispatches to each supplier or all at once. Result: Order consolidation from 15-20 min manual to instant. Full audit trail in Supabase. One-click dispatch to all 4 suppliers simultaneously.